NZ
Nimon Z
1 reviews | Active since Mar 2009
31 May 2021, 13:28
Samsung "****"promotion
Sometime in December 2020, Samsung has a promotion on the note 20 upon signing a contract with Vodacom you will the vouchers and a TV. We went ahead an acquired the note 20 and go the voucher for R1000 and the TV was to be delivered with 4 - 6 weeks. Its 6 months and the TV has not been delivered and now they stopped even responding from the time we were told it was despatched from the warehouse around March 2021. My question is, was this a **** promotion?
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Samsung South Africa's replyOfficial
31 May 2021, 13:30Good day Nimon,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply31 May 2021, 13:30
Official
Good day Nimon,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM