HJvr
Hein Jansen van rensburg
1 reviews | Active since Dec 2020
07 Jan 2021, 08:44
Samsung **** adverti*****t Note 20 upgrade and get t.v free
This is the 2nd time i am posting as my firts post didnt help even sent them the proof they wanted Badest customer service ever i have upgraded to the new note 20 with the package deal with the t.v i have tryed to claim but to no avail contacted there customer service well its almost 4 months now and still no feed back ******* ALERT samsung will never again get my support.
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Samsung South Africa's replyOfficial
07 Jan 2021, 08:56Good Day Hein Jansen van rensburg,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply07 Jan 2021, 08:56
Official
Good Day Hein Jansen van rensburg,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM