SO
Stella O
1 reviews | Active since May 2023
20 May 2023, 14:44
Samsung failed me
I didnt get help from them,i was told to change my sim card to Vodacom,since im using Telkom & my data wont work if i continue with Telkom & my phone was working perfectly fine with that sim card after it went to Samsung for fixing it never worked properly,im so disappointed in them,i wont advice people to consider Samsung,they will regret as im forced to buy another phone since im not prepared to change my sim to Vodacom.
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Samsung South Africa's replyOfficial
22 May 2023, 08:45Good day Stella
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply22 May 2023, 08:45
Official
Good day Stella
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM