CW
Claudia W
1 reviews | Active since Jul 2019
05 Aug 2019, 15:59
Samsung fail to deliver!
After writing a review one week ago I still haven't had any concrete feedback from Samsung. I am still waiting for my power bank and watch that was offered when I bought the new Samsung A70 through MTN on the 1st June. Shocking service to say the least!
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
05 Aug 2019, 16:03Good day Claudia
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
SamsungSA:^LZ
Samsung South Africa's reply05 Aug 2019, 16:03
Official
Good day Claudia
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
SamsungSA:^LZ
Samsung South Africa's replyOfficial
05 Aug 2019, 16:03Good day Claudia
Herewith your reference number:
***
***
SamsungSA:^LZ
Samsung South Africa's reply05 Aug 2019, 16:03
Official
Good day Claudia
Herewith your reference number:
***
***
SamsungSA:^LZ
CW
Claudia W's updateReviewer Update
05 Aug 2019, 16:47The exact same reply as last time, with no outcome!
CW
Claudia W's update05 Aug 2019, 16:47
Reviewer Update
The exact same reply as last time, with no outcome!