Samsung extremely POOR SERVICE

From the 1st day I bought my Samsung Microwave, it was broken. I took it back to Makro so that it can be fixed by Samsung. It came back broken, again I took it back..........in total it has been 4 times that I had to go back to Makro so that Samsung can fix their broken equipment.

A Samsung Technician went to Makro, and he did an assessment and wrote a report to confirm the Microwave is broken and that Samsung must give me a refund or a new Microwave.

Now, Samsung Service Repairs are phoning me to inform me that they will not Refund or Replace my Microwave. They don't care if I sent it in for a 10000 times to be repaired, they will not Refund me or Replace the Microwave.

How can Samsung take your money and the when it comes to the After Service they treat their customers like this.

If a product is broken it is broken. How can they fix it over and over and over and over .............again.

Samsung your Service is Pathetic and very Unprofessional. You have no Service and you do not CARE about Customer Service at all.

Makro is trying everything to assist me in this matter and Samsung is Refusing to help. They have a thousand and one excuses why they will not Refund or Replace my Microwave.

This is not acceptable. Samsung you Product was broken when I bought it. Take the responsibility and Replace my Microwave or Pay Back my money. Stop making excuses for your Pathetic, useless Service.

I DARE YOU - Put your money where your mouth is and REPLACE MY Microwave or REFUND ME. STOP MAKING EXCUSES. ***ards make excuses. What are you?????