SC
Suleiman C
1 reviews | Active since Oct 2020
09 Jan 2025, 08:57
Samsung estore stole my money
Bought a screen from online store : Your order has been confirmed. Thank you for shopping with Samsung Order number: ZA*** Order date: 10/11/2024 Cancelled order the very next day. To date I have not received my money back. I called call center,estore emailed ceoafrica still no joy, keep on getting calls saying we following up ***!!!
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Replies (6)0
Replies (6)
Samsung South Africa's replyOfficial
09 Jan 2025, 08:58Good day Suleiman
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply09 Jan 2025, 08:58
Official
Good day Suleiman
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
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Suleiman C's updateReviewer Update
09 Jan 2025, 09:01This response is NOT good enough. I want my F*&^#@ money back and feel I need to compensated for the inconvenience caused
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Suleiman C's update09 Jan 2025, 09:01
Reviewer Update
This response is NOT good enough. I want my F*&^#@ money back and feel I need to compensated for the inconvenience caused
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Suleiman C's updateReviewer Update
09 Jan 2025, 09:26I been hearing this for a month now. Those word mean jack ****
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Suleiman C's update09 Jan 2025, 09:26
Reviewer Update
I been hearing this for a month now. Those word mean jack ****
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Suleiman C's updateReviewer Update
09 Jan 2025, 09:27Customer advisor calls to just blow smoke into my ear.... I want my MONEY
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Suleiman C's update09 Jan 2025, 09:27
Reviewer Update
Customer advisor calls to just blow smoke into my ear.... I want my MONEY
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Suleiman C's updateReviewer Update
17 Jan 2025, 06:26To date I still have NOT received MY MONEY.... PLEASE DONT EVER BUY FROM SAMSUNG THEY ARE THEIVES
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Suleiman C's update17 Jan 2025, 06:26
Reviewer Update
To date I still have NOT received MY MONEY.... PLEASE DONT EVER BUY FROM SAMSUNG THEY ARE THEIVES
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Suleiman C's updateReviewer Update
17 Jan 2025, 06:26Agent keeps calling with update of NOTHING
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Suleiman C's update17 Jan 2025, 06:26
Reviewer Update
Agent keeps calling with update of NOTHING