SAMSUNG ERRRIBLE SERVICE / NON EXISTANCE

After 4 attermtsss to get my brand new samsang fixed, I have no blooy idia wheere it it now. They wantted me to take it to George for repair, but I may be 64 but I am not stupid. If they find something else wrong the guarantee in gone. Its only 2 monts old. THe phone was left at Vodacam Mossel Bay and have had no feed back from any manager with the ***** to sort this out. Sumsung service is non existance. Its only 2months old and its being in for more days of repairs than I have used it. I will never suggest anyone buyinng a Samsung. DISGUSTIJNG THAT A MANAGER DES NOT HAVE THE AUTHRITY TO SORT THIS OUT. I AM SITTING WITH A CONTRACT BUT OI PHONE. PATHETIC