MV
Morne V
1 reviews | Active since Jan 2020
21 Jan 2020, 16:10
Samsung Electronics SA Zero after sales service
Shocking after sales service from Samsung support service. Take my advice and save yourself the frustration of absolutely Zero support for Samsung products. Still waiting to be phoned back after calling 5 times, requesting an online callback and live chat. The Samsung fridge I bought is 1 month old with multiple problems and Samsung reluctant to assist. Absolutely terrible!!!!
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Samsung South Africa's replyOfficial
21 Jan 2020, 16:12Good day Morne
We are sorry to hear about your experience.
We would like to escalate your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Please send us a private message with your contact details or alternatively email us on
tellus @ samsung . com
tellus @ samsung . com
Kind regards,
The SamsungSA Team:^MM
Samsung South Africa's reply21 Jan 2020, 16:12
Official
Good day Morne
We are sorry to hear about your experience.
We would like to escalate your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Please send us a private message with your contact details or alternatively email us on
tellus @ samsung . com
tellus @ samsung . com
Kind regards,
The SamsungSA Team:^MM