SP
Shiraag P
1 reviews | Active since Jan 2021
11 May 2023, 08:39
Samsung electronics
Purchase a Samsung s23 and had to get buds free. You have to redeem it. Redemption request was done and no one responds to mail or if you call No one answer
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Replies (2)
Samsung South Africa's replyOfficial
11 May 2023, 08:40Good day Shiraag
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply11 May 2023, 08:40
Official
Good day Shiraag
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's replyOfficial
11 May 2023, 09:11Dear Shiraag,
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Kind Regards,
Samsung ZA
;^NM
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply11 May 2023, 09:11
Official
Dear Shiraag,
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Kind Regards,
Samsung ZA
;^NM
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Kind Regards,
Samsung ZA
;^NM