pM
precious M

1 reviews | Active since Feb 2017

12 Oct 2018, 10:54

SAMSUNG EDGE PHONES BATTERY SWOLLEN

I was previously using a Samsung S6 Edge gave me a scare after battery got swollen replaced the battery with close to R1000, forward to toward bought a Samsung S7 edge still gave me the same problem with the battery getting swollen. Samsung why are your batteries getting swollen, we use your products because we love them, are we supposed to use your product knowing we will still take out money for repairs???

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Replies (1)
Samsung South Africa
Samsung South Africa's reply12 Oct 2018, 11:00
Official

Good day Precious

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
SamsungSA:^LZ