1 reviews | Active since Jul 2010
SAMSUNG DURBAN CUSTOMER CARE STOLE MY INNOV8!
Hi There, Please avoid buying anything from Samsung till they return the Cellphone of my friend Fix!! I will let you know when it happen. Below is the explanation: All this snow ball start as a small problem the Innov8 after 9 years start to switch off by itself, a clever lady at Samsung customer care say to my friend try a hard reset and it will be fine, after he try that the Maps of Southern Africa got lock and could not use the GPS any more the more important feature in the phone, call back Samsung to ask for the codes and they say “don’t know” that was 23/6/2017 10: 04am he record the time expend at the customer care Durban on Tuesday 15/08/ I send another biker to take the cell to them (Durban Customer Care) to fix today is 25 of September and no news at all, that’s why I say “Samsung stole the cell of my friend” and that is “Unforgiving”; I will expose Samsung around the world as the unprofessional, ****, disgusting, shameless service ever anyone receive; Go to my blog for more info: https://wordpress.com/post/urgentdeliveries.wordpress.com/28 Thank you for reading: Paul Mackena
Dear Diego,
Please note your query has been escalated to our voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
Dear Diego,
Please note your query has been escalated to our voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
