TM
Thuli M

1 reviews | Active since Jan 2019

31 Jan 2022, 20:13

Samsung Durban

I have booked a technician from Samsung to come and check my QLED TV 2 weeks back till today, no service and they advise me that I can't take it to them they will come to my house dr

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply01 Feb 2022, 08:25
Official
Good morning Thuli, 

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Regards, 
Samsung 
:^SS