1 reviews | Active since Mar 2021
Samsung (Don't)Care + Bad Service & Money Hungry (2) Still no support
At the end of March I lodged a complaint against Samsung in which they don't care about their customers. They rep**** quickly and said here is a ref no, we will investigate and come back to you. On the 19th I reached out to them and an agent told me Samsung would have called me with a response. Shae escalated it again. Today, two days later I had to to call Samsung again(Just show they do not care) and all of a sudden there is not call opened and said they can not help me.
Samsung is a big company. They take advantage of people and do not hesitate to steel their hard earn money for their own benefit. I WILL NOT SUPPORT THIS BRAND ANYMORE. My next phone and any other device in my home will be from another ethical company which actually assist and appreciate their customers
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM