Samsung DON'T CARE ONCE THEY HAVE YOUR MONEY!!!!

So for years I've been trying to convert my wife from iPhone to Samsung, finally she agreed. I got her a A70. After exactly one month the phone has a "black " screen. First mtn could not book it in under the warranty as I gave the earphones away!!!! (not the earphones that are faulty). So now it's been booked in under repairs!!!! And will take between 2 to 6 weeks!!!! ***!!! IM GOING TO SLANDER THE SAMSUNG PHONE BRAND ON ALL SOCIAL PLATFORMS!!!! IT'S NOT ACCEPTABLE THAT AFTER 4 WEEKS OF USAGE THAT I NOW HAVE TO BE WITHOUT A PHONE FOR A MONTH!!!!!!!! AND IT'S NOT MY FAULT!! I THINK THAT SHE SHOULD HAVE STAYED WITH THE IPHONE AS SAMSUNG POLICIES AND PROCEDURES ONLY PROTECT THEM, NO HELP FOR THE CUSTOMER!!