Samsung dont care about you as the Customer NOT AT ALL aslong as they can take you money

After my Review Samsung Phoned me and told me they are going to replace the broken delivered TV that was delivered on the 08 July 2021 and on that same day the broken TV was reported damaged. now they phone me to tell me that the TV was reported it too late. I have never been so slapped in my face and the worst part is the person that spoke on the Phone could not even say my Surname correct. We send them all the proof and Photos to Samsung Rep Surgei. Now we must feel like ********* and all we did was going for the promotion that Samsung used to cell their Phones. I would strongly ask people not to believe any promotions Samsung is putting out on the market, they use this opportunity to get rid of the broken TV's and get there Cell phones sold. Samsung leave me no choice but to feel that they treat you as "bollie" and that they don't care about you as a customer.