PF
Pieter F
1 reviews | Active since Mar 2009
14 Oct 2020, 19:34
Samsung don't care.
Samsung don't care about their customers. I have complained on several platforms and no one even gets back to you. They hook you with lies and deceit.
@the Samung moderator. This is the 4th time complaining here. I have not once received any feedback from anyone. So please don't say it will be escalated.
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
14 Oct 2020, 20:05 Hi Pieter
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
SS
Samsung South Africa's reply14 Oct 2020, 20:05
Official
Hi Pieter
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
SS
Samsung South Africa's replyOfficial
15 Oct 2020, 10:19Hi Pieter
I trust you are well.
Kindly note that the number you provided is incorrect, please send us the private message with your number with space in between.
Thank you for choosing Samsung.
Regards
SamsungZA
LZ
I trust you are well.
Kindly note that the number you provided is incorrect, please send us the private message with your number with space in between.
Thank you for choosing Samsung.
Regards
SamsungZA
LZ
Samsung South Africa's reply15 Oct 2020, 10:19
Official
Hi Pieter
I trust you are well.
Kindly note that the number you provided is incorrect, please send us the private message with your number with space in between.
Thank you for choosing Samsung.
Regards
SamsungZA
LZ
I trust you are well.
Kindly note that the number you provided is incorrect, please send us the private message with your number with space in between.
Thank you for choosing Samsung.
Regards
SamsungZA
LZ
PF
Pieter F's updateReviewer Update
23 Oct 2020, 20:31So I got a call or two, and boom then there were silence again. And not too my suprise the complaints has increased on Hellopeter and Samsung Members. Is Samsung intentially advertising extras they cannot fufill on. This is False Avertising also called lying.
PF
Pieter F's update23 Oct 2020, 20:31
Reviewer Update
So I got a call or two, and boom then there were silence again. And not too my suprise the complaints has increased on Hellopeter and Samsung Members. Is Samsung intentially advertising extras they cannot fufill on. This is False Avertising also called lying.