Samsung dont care

so i logged a hellopeter complaint a week ago and still no response even though you promised a response. do you action hellopeter just to look professional?<br> <br> Previous complaint<br> I cannot find a keyboard dock for my samsung ativ tablet anywhere. I cannot understand how you sell devices and do not cater for the accessories. I am probably the most loyal samsung customer with all our household appliances and devices is samsung. I have spent so much money on samsung equipment and now i cant find a simple accessory. So disappointing. Model numbrr GT-P8510<br>