Samsung doesn't want to sort out a problem.

Sumsung service suck! I have a problem, my tv from samsung just started falling appart. The corners are cracking and the screen is pulling away from the back cover. I whent back where I bought the tv. They helped me to sort it out with samsung but samsung keep on saying they voided the warranty and then they said the frame isn't part of the guarantee, then again they said that its my fault.. After I keep on asking how is it my fault -they keep saying other stories than to help me sort out the problem. My tv is still under guarantee / warrentybut they don't want to sort out the problem. I would recommend that nobody buy any samsung tv's curves.

How can it be my fault? I didn't drop the tv, it is still working but the back is pulling away from the screen. There is no scratches on the back cover, and there is no cracks but still it pulls away from the screen. Isn't this a manufacture problem?