Samsung doesn't take its repairs seriously

My phone was taken in for repairs at the Samsung Tygervalley store. Samsung delivered the device to WeFix in Canal walk. After a week of back and forth, I accepted the quote and paid for the job to be completed.

It has been 1 month since I've last had MY phone in my possession. WeFix says its waiting on parts. It's 4 weeks later, no parts.

Samsung you're holding my phone hostage. No one wants to take responsibility.

1 month, no phone.