ME
Martin E
1 reviews | Active since Sept 2013
08 May 2015, 17:10
Samsung doesn't want to give settings to fix phone
Vodacom repairs said that my samsung s3 mini cannot be fixed as they cant get the correct settings from Samsung. Renaldo at Vodacom Langeberg mall Mossel Bay said that he are waiting for Samsung which does not seem keen to help him. Why is everybody buying Samsung phones if this is the service you get. Shocking.My phone is still under warranty.
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Samsung South Africa's replyOfficial
09 May 2015, 10:40Hello hestae,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
Samsung South Africa's reply09 May 2015, 10:40
Official
Hello hestae,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA