1 reviews | Active since Jan 2017
Samsung doesn't care about my warranty?
<p>I bought a Samsumg Galaxy Tab 4 a couple of months back, a couple of months into use I tried using a simcard in the sim slot. The tablet could not pick up the sim, or any other sim that I tried, where they all worked in my phone. I took my tab to a Samsung Care Centre in Pretoria... only for them to contact me a week later saying that I have to pay R1700 to fix the "mainboard", while my tab is still under warranty?! Its less than a year old, and I still have proof of purchase! Very unhappy with Samsung. How could I have possibly broken the mainboard as they call it?! I will never buy a samsung product again, because their warranties mean NOTHING!</p>
Good day Shannon ,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with reference number: *** who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards
Samsung SA
Good day Shannon ,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with reference number: *** who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards
Samsung SA
