1 reviews | Active since Apr 2018
Samsung does not stand by their faulty products
I complained about the samsang that is faulty and too date Samsung has not bothered to give me a replacement phone. Why buy a samsang when the phone is consistantly spending time under repairs. The phone is almost out of warranty and samsung has not provided any assurance for their own product. I feel exploited as I am a retired pensioner and Samsung is only interest in their bottom line. Dont buy a samsung phone.
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number:***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LP
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number:***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LP
