PZ
Pieter Z
1 reviews | Active since May 2014
26 Mar 2016, 00:50
Samsung does not pitch up for own presentation
Vodacom shops in Secunda mall had a presentation for Samsung products, but no Samsung products as the Samsung personnel just did not pitch up. A number of clients were invited but had to stand around due to 1 S7 Samsung phone that was passed around and no other products. Samsung personnel just refused to answer the repeated phone calls from the Vodacom personnel. <br> <br> Please do not invite me for a presentation again. Poor from Samsung staff!!!
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Replies (1)Samsung South Africa's replyOfficial
26 Mar 2016, 08:35Hello Zeelies,
Good day
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Samsung South Africa's reply26 Mar 2016, 08:35
Official
Hello Zeelies,
Good day
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
Good day
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind Regards
Samsung SA
