Samsung DOES NOT honour satisfactory warrantee

Warranty -after service is pathetic Samsung was one of my favorite brands. I have many Samsung TVs and phones. However, I will NEVER support Samsung or buy a Samsung product in future. My 75" Smart TV was less than 2 years old when the screen stopped working. A Samsung service agent chosen by Samsung came out to my place and replaced the screen, however, there were bubbles all over the screen. Being a dissatisfied customer I called Samsung to complain. Initially, I was told by Samshng that the screen protector SHOULD NOT be removed as the screen could easily get damaged. I FULLY AGREE. I never remove screen protectors from any device and there is a reason why we always purchase screen protectors for our phones. I just received a call from Samsung stating that there is nothing they can do BUT REMOVE THE screen protector. REALLY? Absolutely pathetic service and obviously do not know their jobs as everytime their story changes. The arrogant lady even had the gall to say that she can send me a letter and I can see how I want to take it further. THANK YOU SAMSUNG FOR YOUR WONDERFUL AFTER SERVICE. YOU HAVE LOST A LOYAL CUSTOMER AND I WILL MAKE SURE EVERYONE I KNOWS ABOUT MY EXPERIENCE!!!