Samsung does not honor it's promises version 2
I refer to my review on 2 November. Yet again, promises are not fulfilled. This is really upsetting. Quick to reply on the review and sending emails, but after a month no progress. I've waited patiently, sent follow up emails and rep**** on my review... Still nothing!! What is up with your bad service and empty promises!!
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Samsung South Africa's replyOfficial
01 Dec 2020, 10:58 Good Morning Lian ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply01 Dec 2020, 10:58
Official
Good Morning Lian ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM