Samsung DOES NOT CARE!!!! Samsung DOES NOT CARE!!!! Samsung DOES NOT CARE!!!!

So my phones charging port gave in on my Samsung 21 FE and took it in for repairs. Since I was taking the phone in for the charging port I thought I might as well tell them to fix my screen since it had a black dot on the side After a few weeks of my phone being at the service Centre because of some issue with claiming I was finally given feedback regarding my phone. The screen would be fixed under my Samsung care policy however the charging port would not be covered under warranty?? How is a crucial component like the charging port not covered under warranty especially since the charging port just gave in without any physical damage? I called but was told that since my screen had a black dot it would not have been under warranty, what???? Please make it all make sense, does the Samsung care policy void Samsung's warranty?? All I can say is never again, thankful this happened now since I will be due for an upgrade soon. Samsung South Africa I am so disappointed in how you do things and can safely say you have lost a customer. I have been a loyal customer since the Galaxy S4, No More!! I will be telling anyone who will listen not to ever buy Samsung products. So disappointed and Applauded by my Experience with Samsung