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lesego E
1 reviews | Active since Sept 2014
29 Dec 2015, 16:21
SAMSUNG DOES NOT CARE ABOUT THEIR CUSTOMERS
I HAVE REALISED THAT THE ONLY TIME SAMSUNG RESPONDS IS THROUGH HELLO PETER. TILL TODAY I AM STILL WAITING FOR MY TABLET TO BE GIVEN BACK TO ME, FIXED AND WORKING PROPERLY. THIS DRAMA HAS BEEN GOING ON FOR MONTHS ALREADY.
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Samsung South Africa's replyOfficial
30 Dec 2015, 08:37Hello Oratilebo,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
Samsung South Africa's reply30 Dec 2015, 08:37
Official
Hello Oratilebo,
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team