Samsung does not care about customers

Samsung does not care at all about its customers! We eventually got the defective washing machine replaced, even though we had to pay in again (this machine was repaired over and over and as soon as it was out of warranty Samsung refused to repair the ongoing factory defect/design flaw). This nasty machine was ripping up clothes within months of purchase, for the last 3 years!!!!

Samsung refuses to compensate for all the ripped clothes, they can't deny it was their machine that did it, but they expect the ORIGINAL PROOF OF PURCHASE for washed clothes from years ago???

Do you keep the receipts for all the clothes you buy your young kids? And once the clothes are ripped and unwearable? Do you just hoard slips for years hoping that one day you will be compensated by the manufacturer of the horrid shredder you bought when you thought you were buying a quality washing machine?

Now Samsung doesn't even answer my emails, they just ignore me and hope I will go away? I will never in my life purchase another Samsung product!

Disgusting!!