CV
Clive V
1 reviews | Active since Mar 2009
19 May 2021, 12:15
Samsung do you not have the technology that Apple & Huawei have to include the golf app on you Galaxy 3 watch?
This is a simple question for the Samsung Head Office Technical division. If you are not capable of matching the Apple and Huawei technology in not being able to include the Golf app on the Galaxy 3 Watch, although it is on the S20 Ultra, please just say so, as I would presume, if you are not able to match this technology, there will be other examples as well. It is just a query so your clients know, and thus have a more informed choice when deciding which mobile watch and/or phone to buy. I do understand that this has nothing to do with customer care, and is solely a head office situation.
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Samsung South Africa's replyOfficial
19 May 2021, 12:16Good day Clive,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply19 May 2021, 12:16
Official
Good day Clive,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM