Samsung do not honour their guarantee

Samsung don't honour their guarantees. They are a disgusting company to deal with. They make you jump through endless hoops and just give one excuse after the other. Unhelpful in the extreme, useless service agents, and when their products cease functioning, believe me, you are on your own. Steer clear of any Samsung kitchen appliance, they are junk. They don't get any better as time marches on either. As for the retail outlet that sold me the junk refrigerator, they said there is only so much they can do, before washing their hands of the whole affair. Well for one thing, they could stop selling and promoting Samsung's junk.