Samsung Dishwasher and products poorly made and prone to rusting.

So after my lenghty explanation about my problem this is the response I got from the Samsung technician... Good day Mr. Horn Please see below the feedback from the technical team. Please assist, Customer is asking why is the drum in the dishwasher rusting. – not heating , not drying. If there a metal inside, it will eventually rust and eat up then cause rust Samsung I’m a geologist and know a bit about metals, good quality stainless steel do not ****ing rust - ever or in this case a mere 7 years. The worst that will happen is that it may stain. Why is there a sieve at the bottom of the machine.- to collect the food pieces or bones, in case they are residues that are left by mistake Samsung I ****ing know it collects food. That was never the question. My question was, why is it so poorly made that rough edges left, as part of a poor manufacturing process, is able to puncture the waterwall and spill water onto the motor. The sieve is made of a very weak material, it has got no rubber, water from it runs to the motor of the machine.- cause if there was a seal, water won’t go through Samsung, this reply was your best (*** grammar and all). What precisely do you mean? That the sieve is permeable? I ****ing know this. My question was why wasn’t a rubber seal developed that would fit around the sieves edges to protect the waterwall from a part that was and still is poorly manufactured? Sieve touches the drum when it’s not supposed to. – it’s not possible unless if the spray arms are not inserted properly Samsung, please se previous reply. I could not answer any of these questions. Kind Regards, Name Witheld VOC Consultant: Service Division Tel: ********** Samsung please see my replies to your so called technicians. From this I gather that you must be taking the ****, think your customers are stupid or your technicians must be total *****s. Since I’m not stupid it must either of the other two explanations.

So after my lenghty explanation about my problem this is the response I got from the Samsung technician... Good day Mr. Horn Please see below the feedback from the technical team. Please assist, Customer is asking why is the drum in the dishwasher rusting. – not heating , not drying. If there a metal inside, it will eventually rust and eat up then cause rust Samsung I’m a geologist and know a bit about metals, good quality stainless steel do not ****ing rust - ever or in this case a mere 7 years. The worst that will happen is that it may stain. Why is there a sieve at the bottom of the machine.- to collect the food pieces or bones, in case they are residues that are left by mistake Samsung I ****ing know it collects food. That was never the question. My question was, why is it so poorly made that rough edges left, as part of a poor manufacturing process, is able to puncture the waterwall and spill water onto the motor. The sieve is made of a very weak material, it has got no rubber, water from it runs to the motor of the machine.- cause if there was a seal, water won’t go through Samsung, this reply was your best (*** grammar and all). What precisely do you mean? That the sieve is permeable? I ****ing know this. My question was why wasn’t a rubber seal developed that would fit around the sieves edges to protect the waterwall from a part that was and still is poorly manufactured? Sieve touches the drum when it’s not supposed to. – it’s not possible unless if the spray arms are not inserted properly Samsung, please se previous reply. I could not answer any of these questions. Kind Regards, Name Witheld VOC Consultant: Service Division Tel: ********** Samsung please see my replies to your so called technicians. From this I gather that you must be taking the ****, think your customers are stupid or your technicians must be total *****s. Since I’m not stupid it must either of the other two explanations.

Samsung, are you still there?