MVDM
MARK VAN DER MERWE
1 reviews | Active since Mar 2009
05 Aug 2020, 13:50
SAMSUNG-DISHONESTY
We bought a double door fridge in december 2019. When we purchased this fridge we were to receive points and claim a reward, it is almost december again yet we have still received nothing they are giving us the run around and now that we have made our purchase it seems they do not want to honour their commitment.
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Samsung South Africa's replyOfficial
05 Aug 2020, 13:56 Good morning Mark,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
Samsung South Africa's reply05 Aug 2020, 13:56
Official
Good morning Mark,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA: