SC
Stephanie C
1 reviews | Active since Aug 2018
28 Jan 2020, 11:51
Samsung Disappoints Again
Samsung still has possession of my Samsung watch and they have not contacted me back in almost 2 months despite promising to call to sort out my complaint.
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Replies (1)
Samsung South Africa's replyOfficial
28 Jan 2020, 12:32Good day Stephanie We are sorry to hear about your experience. We would like to escalate your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
You will receive the reference number shortly.
Regards,
SamsungSA
:^JL
You will receive the reference number shortly.
Regards,
SamsungSA
:^JL
Samsung South Africa's reply28 Jan 2020, 12:32
Official
Good day Stephanie We are sorry to hear about your experience. We would like to escalate your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
You will receive the reference number shortly.
Regards,
SamsungSA
:^JL
You will receive the reference number shortly.
Regards,
SamsungSA
:^JL