LvdM
Linda van der Merwe
1 reviews | Active since Feb 2020
19 Feb 2020, 08:31
SAMSUNG - Disappointment
I'm very disappointed in SAMSUNG - I have bough a cell phone (MTN store) Its about a year ago, GALAXY S10 with Air-Pods, till this day, I'm still waiting for them. That's like FALSE adverti*****t - Really SAMSUNG! BUY/GET THE NEW GALAXY S10 AND GET AIR-PODS For Free, 8months later, still waiting for them. All steps was followed to get them, Helloooo, where are they. DONT advertise things if you can keep to it
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Replies (1)Samsung South Africa's replyOfficial
19 Feb 2020, 10:57Good day Linda
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA
:^MM
:^MM
Samsung South Africa's reply19 Feb 2020, 10:57
Official
Good day Linda
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA
:^MM
:^MM
