LvdM
Linda van der Merwe

1 reviews | Active since Feb 2020

19 Feb 2020, 08:31

SAMSUNG - Disappointment

I'm very disappointed in SAMSUNG - I have bough a cell phone (MTN store) Its about a year ago, GALAXY S10 with Air-Pods, till this day, I'm still waiting for them. That's like FALSE adverti*****t - Really SAMSUNG! BUY/GET THE NEW GALAXY S10 AND GET AIR-PODS For Free, 8months later, still waiting for them. All steps was followed to get them, Helloooo, where are they. DONT advertise things if you can keep to it

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply19 Feb 2020, 10:57
Official
Good day Linda 
 
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
  
A senior customer service executive will contact you with further advice on this matter. 
 
Regards,
SamsungSA
:^MM