Samsung disappointing service

<p>I have a samsung galaxy s5 active which was gifted to me on the at & t network. The phones specifications claims it has a high quality glass against falling and breaking. As it was gifted to me I have no slip, then i called the repair centre in cape town only to hear they cant give my 2 screens as samsung claims because the phone is in warranty in america only, it makes no sense to send the phone back to america. Anyways the disappointing part is that the phone fell 1.3metres out of my hand and it completely broke-after I was told it can fall from a building and nothing will.happen. please let me know what i understood wrong. According to me my phone wasnt even supposed to break.</p>