AM
Asiphe M
1 reviews | Active since Jan 2025
21 Jan 2025, 18:25
SAMSUNG device stopped working and it was not damaged
Hello Peter i bought a samsung A05 cellphone n 12 October 2024 at PEP CELL and the device just went blank and it ddnt fall or get damaged and when i took it back they just returned and said they advised that I used google too much as i am browsing please assist
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Replies (2)
Samsung South Africa's replyOfficial
21 Jan 2025, 18:26Good day Asiphe
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Samsung South Africa's reply21 Jan 2025, 18:26
Official
Good day Asiphe
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Samsung South Africa's replyOfficial
21 Jan 2025, 18:26Good day Asiphe
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply21 Jan 2025, 18:26
Official
Good day Asiphe
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM