1 reviews | Active since Oct 2009
Samsung Customer Service useless
<p>Subject: RE: FW: Samsung S7 edge screen complaint ref: ********** 365</p> <p><br />The below is feedback from ADH, once the 3 months warranty has expired they cannot assist:</p> <p> </p> <p> </p> <p>Please be advised the customer received his handset back on the 24th October 2016, on the 5th of January 2017 the customer informed us that he was experiencing problems with his handset after it was repaired.</p> <p> </p> <p>We tried calling the customer back on the 6TH and on the 26th of January 2017 to re-book the handset for repairs however our ability to contact the customer was unsuccessful.</p> <p> </p> <p>The customer only called in yesterday the 20th February 2017 to rebook the handset. Unfortunately we are unable to assist the client as we have a 3 month warranty period to re-book devices from the day the handset is received from repairs and the customers 3 Months has expired.</p> <p> </p> <p>Kind Regards</p> <p>Samsung Social Team</p> <p> </p> <p>You guys broke my phone and now want to shy away from your responsibility </p>
Samsung must not sell any of their FONG KONG S7 edge, majority of their customers are having problems with the PINK line accross the screen, dont come with your bull**** story that it is due to damage, everyone is having same issues even with the J series. You guys had the TAB blowing up same like Ford so its evident that your products are defective and you need to take responsibility
Samsung must not sell any of their FONG KONG S7 edge, majority of their customers are having problems with the PINK line accross the screen, dont come with your bull**** story that it is due to damage, everyone is having same issues even with the J series. You guys had the TAB blowing up same like Ford so its evident that your products are defective and you need to take responsibility