SAMSUNG CUSTOMER SERVICE SUCKS

Ive booked in my Samsung S5 for repairs on the damaged screen on the 23rd of May 2015. On the day I had to drivevhome again to get my proof of purchase. Tye consultant helping me was Natasha and all dovumentatiin was given to her. I have not received any feedback to date and decided to call. After 4 attempts calling the number ane typing ext 500 someone answered and I was advised that Natasha is not an employee any longer and they await my proof of purchase to commence repairs on device. I now have to go there again to take my proof of purchase. For a I nternational brand their aftersales service sucks to think all my appliances are Samsung I just hope it n lasts the lifespan to n prevent dealing withbtge care centre in Canal Walk