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emmanuel S
1 reviews | Active since Sept 2016
14 Jun 2019, 18:47
Samsung customer service is pathetic
Samsung customer service an response is pathetic u have to keep calling them for feedback..they are not willing to assist clients or try an maintain client relationships...pathetic service
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Replies (2)
Samsung South Africa's replyOfficial
14 Jun 2019, 18:50Good day Emmanuel
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
SamsungSA:^SS
Samsung South Africa's reply14 Jun 2019, 18:50
Official
Good day Emmanuel
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^SS
SamsungSA:^SS
Samsung South Africa's replyOfficial
19 Jun 2019, 10:33Good day Emmanuel
Herewith your reference number:
***
SamsungSA:^LZ
Samsung South Africa's reply19 Jun 2019, 10:33
Official
Good day Emmanuel
Herewith your reference number:
***
SamsungSA:^LZ