Samsung customer service is pathetic.

<p>I bough a new Samsung French door fridge From Checkers House and home. Had the fridge for 2 months and it started giving problems... notified Checkers House and home which then lodged this with Samsung, it took Samsung just about 3 months to come out to fix it... with in this time that i was waiting for Samsung technician to cum out something else went wrong with the fridge which i then informed then informed Checkers and Samsung's technician ,they then took a further month to cum and fix it that ( the same tech that fixed the fridge advised me that these fridges are not made for South African climate and therefore i will always have problems with the fridge). All in all the fridge had to be repaired more than 3 times with in the guarantee period, which i then was told that i will receive a new fridge which never happened to this day.</p> <p>Now i am sitting with a broken fridge that i have for 3 years and of that 3 years it has been out of use for a full year and Samsung is fully aware of it, it broke with in the guarantee period and due to there bad service they told me that as it is going to be fixed out of the guarantee period i need to pay for the fridge to b fixed.</p> <p> </p> <p>Please can you help me i am at my wits end with Samsung.</p> <p> </p> <p>Very irritated customer</p>