CN
Cindy N
1 reviews | Active since Jul 2013
26 Sept 2019, 14:17
Samsung customer service... always let's you down
After 16 months of fighting with Samsung and Cellucity the customer sees to be the ones that looses. Was suppose to receive a VR system free with my upgrade and to date.... nothing! Pathetic service!
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Replies (2)
Samsung South Africa's replyOfficial
26 Sept 2019, 14:20Good day Cindy.
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^JL
Samsung South Africa's reply26 Sept 2019, 14:20
Official
Good day Cindy.
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^JL
Samsung South Africa's replyOfficial
26 Sept 2019, 14:32Good day
Herewith your reference number:
***
SamsungSA:^JL
Samsung South Africa's reply26 Sept 2019, 14:32
Official
Good day
Herewith your reference number:
***
SamsungSA:^JL