fT
fanie T

1 reviews | Active since Oct 2021

05 Jan 2023, 14:58

Samsung curved TV

Don't ever buy the Samsung curved TV, it does not last long! And when you try and call Samsung, and eventually 3 days later get through to someone who does not transfer you to a phone that just rings, they give you the incorrect information of 3rd party places that can try and help you.....very disappointed in Samsung !

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply05 Jan 2023, 15:03
Official
Good day, Fanie

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Kind Regards,
Samsung ZA
;^NP

Samsung South Africa
Samsung South Africa's reply05 Jan 2023, 15:46
Official
Dear Fanie,

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response. 

Kind Regards,
Samsung ZA
;^NM