1 reviews | Active since Jul 2017
Samsung CP1395EST - E32 message for the fourth time!
<p>I purchased a Samsung Microwave Convection Oven for a hefty price. Soon after I bought it, it broke. Giving a message of E32 repeatedly. It was repaired, but broke again soon thereafter with the same problem. I asked if I could have a replacement as the problem did not seem to be resolved, but was told that this was not possible. The unit was returned and broke once again with the same problem. Once again it was returned. A few months ago, the oven broke down once again with the same problem. There is clearly a problem with the design of the unit and I feel resentful that the unit was not replaced when I asked for it to be. I can also see there are several other posts reporting the same problem. Do not buy this product. It is a dud.</p>
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This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number:***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
