1 reviews | Active since Mar 2009
Samsung Convection Mocrowave. Combi Cook CP1395 est/xfa.
<p>Purchased this microwave in July 2013 so it is out of 2 year warranty. It stopped functioning so I took it to Makro service dept. where bought it. After Samsung assessed it they said it was the weight sensor. R1100 to fix it, half the price I paid for it. Now, the weight sensor is a feature I never ever used. I found it un-necessary. But because that has gone, the whole microwave unit does not work. My old microwave lasted me 12 years! So I will rather get a new microwave but it will not be a samsung, and that applies to any other appliances I may need. </p> <p>Repair reference ********** </p> <p> </p>
This is to acknowledge receipt of your complaint.
Kindly note the query is currently in escalation with our Voice of customer team under reference number: ********** 358.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
This is to acknowledge receipt of your complaint.
Kindly note the query is currently in escalation with our Voice of customer team under reference number: ********** 358.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
