Samsung Constantia park

Item: Samsung South Africa
Rating: 1
Author: sameshenn S

<p>I sent my phone in for repairs in July 2016 and haven't got it back yet .The service is terrible not only from the staff who make promises they can't keep but also from the managers. will never buy a Samsung product again because of the after sales service </p>

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Replies (1)

Samsung South Africa's replyOfficial

07 Nov 2016, 10:42

This is to acknowledge receipt of your complaint.

Kindly note the query has been escalated to our voice of customer team under reference number:***.

A senior customer service executive will contact you with further advise on the matter.

Regards,

Samsung Team

Samsung South Africa's reply07 Nov 2016, 10:42

Official

This is to acknowledge receipt of your complaint.

Kindly note the query has been escalated to our voice of customer team under reference number:***.

A senior customer service executive will contact you with further advise on the matter.

Regards,

Samsung Team