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wesselsc W

1 reviews | Active since Oct 2016

28 Oct 2016, 13:41

samsung con promotion

<p>I bought a fridge from a Samsung dealer and was told I qualified for 2 nights stay at a Protea Hotel during 2016. I tried to book a weekend at the Protea Hotel in Mossell Bay and was told it was full. I went to Mossell Bay that weekend and popped into the Protea Hotel and found it was not near full. First cmplaint is that I was **** to. Second complaint is that now my pin is invalid when I try to redeem my stay. Really pathetic and definately a con.</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply28 Oct 2016, 16:57
Official

Good day Charl ,

We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your reference number: ***

Kind regards

Samsung SA