1 reviews | Active since Jan 2012
Samsung Computer division stinks
I have upgrade 3 computers to Win 10 and two of them have been fine. My 7 series Samsung notebook has been a disaster. The fault---Samsung have lost interest in their computer division because it is not as profitable as phones and tablets. There are no Win 10 drivers for their notebooks and as a result users have problems with their graphics with Function keys no longer working--programs like Photoshop hang because of inadequate video drivers. Can't wake from sleep because keyboard drivers have not been produced. Lenovo, Asus HP and Dell have sorted the problems out but Samsung seems like they don't care. They *****ed up their Easy Settings Software which Microsoft has rightly blocked. Despite trying to register these complaints the people you get through to are plain dumb and you get the impression there is a couldn't care less attitude toward their computers. I for one won't be another Samsung product of any sort. If they can abandon their computer users you cannot trust the integrity of the company!!
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
