Samsung cellular pathetic

I broke my SPen on my S23 Ultra and wanted to order a replacement. The Samsung website is an absolute maize of unnecessary garble that you have to fill in if you would like to place an order - even wanting to know how many people you employ and a load load of such necessaries - all i want to do is purchase a stylus- not give my life history to Samsung Ok so I phoned the Samsung center in JHB and they inform me that Samsung only have a black stylus on offer - the other colors which go with the different color S23 phones - no stock So I am struggling to understand how Samsung cannot even provide a basic part for a flagship recent model top of the range phone - absolutely ridiculous Next phone im going to dump Samsung and get an apple - they will provide a service and will have parts I am sure - unbelievable - "you buy a Ferrari but sorry we cannot service it as we don't have parts - Samsung are pathetic