DK
Deon K
1 reviews | Active since May 2014
11 Aug 2022, 14:07
Samsung cellphone delete contacts automatically
Since Android 12 my phone is automatically deleting some of my contacts weekly and then I have to restore the deleted contacts again. This is happening to many of the Samsung users, we are complaining via the official Samsung Community website BUT we get NO help or reply. I have been to quite a few Samsung Help desks around my city but nobody can help. So after 20 years I will definitely be looking for another phone company...Samsung service sucks..
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Samsung South Africa's replyOfficial
11 Aug 2022, 14:18Good day, Deon.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^JL
Samsung South Africa's reply11 Aug 2022, 14:18
Official
Good day, Deon.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^JL