DS
Dave S
1 reviews | Active since Nov 2024
31 Jan 2025, 22:41
Samsung Cell Phone are disappointing & company con's the public with their special offers
Two issues ; Very disappointed with my Samsung S23+. Battery life is poor. Does not last a day. Not enjoying the phone. Other issue that Samsung conned my wife with special offer when she entered into a contract for a new Samsung phone. Offer include ear buds & a watch. Two months later have not received them.
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Samsung South Africa's replyOfficial
03 Feb 2025, 07:22Good day Dave
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply03 Feb 2025, 07:22
Official
Good day Dave
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM